We accept a wide range of payment methods, including all major credit cards and debit cards directly on our website. We also offer the convenience of PayPal, as well as the PayPal pay later option. And for our local customers, we gladly accept cash payments.

Checking out on our website is simple. Simply customize or add the items you want to purchase and proceed with checkout. If you have a promo code, you can enter it by clicking the blue box at the top of the checkout page.

If there is additional information you would like to include for the build of your arcade please enter it in the notes box during checkout. 

Are you wanting to purchase a arcade, but seem to be short on cash? Ourcade Custom Arcades offers PayPal credit with six month no interest financing if paid in full within the six months. If total balance is not paid in full within the six month term, interest will accrue. You must be pre-approved first and once approved you can use PayPal to make the purchase of the Arcade. 

What is a layaway?
A layaway is a method that allows you to place an order and then have 90 days to pay the remaining balance. You have 2 options for the deposit.

OPTION 1: Pay 50% of the total and then make a payment at least every 2 weeks until the total balance is paid. “Within 90 days”

OPTION 2: Make payments on the deposit at least every 2 weeks. “Once you have paid half we will begin the order but not until the first 50% of the total is reached. The remaining 50% of the total will proceed the same as the first half until the the system is paid in full. “90 days for deposit 50% + 90 days for remaining 50%”

How does a layaway work?
If you would like to place an item on layaway you have two options listed above. You will get 90 days to completely pay off each 50% of the balance. For instance if you decide to do layaway on the deposit as well as the 2nd half of the unit. You will receive 90 days for the first half plus an additional 90 days for the second half. Option 1: Ninety days from the date that the layaway was created, the balance must be paid, in full, to ship or pick-up the item. Option 2 : One Hundred and Eighty days from the date that the layaway was created, the balance must be paid, in full, to ship or pick-up the item.

Here is an example:

OPTION 1: The layaway total purchase price is $1000.00
Deposit of 50% of payment with a total of 6 invoice:
Make deposit of $500
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00

It is now paid in full and will be ready for pickup or shipped if paid for shipping.

OPTION 2: The layaway total purchase price is $1000.00
Deposit in payments starts with a total of 10 invoices
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
DEPOSIT IS PAID AND THE BUILD PROCESS WILL BEGIN
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00
Two weeks later, make a payment: $100.00

It is now paid in full and will be ready for pickup or shipped if paid for shipping.

Is interest applied to the remaining balance of the layaway?
No, interest is not applied to the remaining balance of your layaway.

The advantage of a layaway.
A layaway allows you to purchase an item and pay without using your credit card or a large sum of cash at one time. It allows you to pay with smaller, more affordable amounts, allowing you to stay within your budget. This can be a great advantage to you for the holiday season.

Can a special ordered item be placed on a layaway?
Yes, all of our units are on a special order/per order basis.

If you change your mind and cancel your layaway…
Due to all systems being made on a per order basis and created on the customer requirements you are unable to cancel a layaway. Once you place the order you must follow through with paying the layaway or pay the total amount due.

If your layaway is not paid in full in 90 days…
If the layaway is not paid in full by the end of the 90 day period, the item is returned to general inventory and all payments made within that 90 day period, including your deposit, are lost.. “You can however talk to us if you are having difficulties paying the payments every two weeks and we can work out an alternative payment plan.

How to pay for a layaway…
Layaway’s can be created and paid with PayPal, credit card, debit card, check, or money order.

Here at Ourcades we belive in being flexible. We offer pickup, delivery, and freight shipping.

We offer free pickup to customers on any order. We are located in South Bend, IN. Once an order is complete, we will contact you to arrange a convenient day and time for pickup. All of our cabinets are designed to fit in the bed of a regular pickup truck when placed on its back.

If you’re interested in obtaining a quote for freight shipping, please reach out to us before placing an order. Shipping costs are calculated based on various factors including the chosen model, selected options, location, and type of address. To provide you with an accurate quote, we will need information on the specific model you’re interested in, the zip code where the system will be delivered, and whether the delivery address is residential or a business address.

Once an order is placed, we proceed to work on completing it. Typical completion time is usually 4-6 weeks but times vary depending on the number of orders. Please keep in mind we don’t build any models in an assembly line. Every build is very hands-on during every step of our builds. When the order is finished, we will contact you with the final cost of freight shipping. You can pay for the shipping directly on our website using the miscellaneous payment option, or we can send you a PayPal link. Please note that the system will not book the load until the payment for shipping is paid in full.

We offer delivery within a 3-hour radius from South Bend, IN. The calculation for delivery is based on the time it takes to travel from our location to the specified destination. We only consider the time it takes to reach the drop-off location, charging $125 per hour. For instance, if the drop-off location is 2 hours away, the total cost for delivery would be $250. Please note that the time spent at the drop-off location and the duration to return to South Bend are not included in the delivery time.

NOTE: At the moment we are not offering inside delivery.