Getting Started with Your Pi Series Arcade
Getting Started
Powering On Your Pi Series Arcade
Congratulations on your Ourcade Pi Series arcade! Your system is powered by a Raspberry Pi 5 running Batocera, featuring a gaming configuration supplied by Retro Knight Gaming.
Follow the instructions below to safely power on your arcade and get ready to play.
Upright Arcade Models
- Connect your arcade’s power cable to a working electrical outlet.
- Turn on the arcade using the main power switch located on the back of the cabinet.
- If your arcade includes a display remote, turn on the screen and select the appropriate HDMI input.
- Allow the Raspberry Pi 5 to start and Batocera to load. Wait until the main game selection menu appears before using the controls.
Pedestal Arcade Models
- Connect the HDMI cable from your arcade pedestal to your TV or monitor.
- Turn on your TV or monitor and select the HDMI input connected to your arcade.
- Connect the pedestal’s power cable to a working electrical outlet.
- Turn on the arcade using its main power switch.
- Allow Batocera to finish loading before navigating the game selection menu.
Important Startup Information
Do not turn off the arcade or disconnect its power while Batocera is starting. Interrupting the startup process may cause errors or damage data on the system’s storage device.
If your arcade does not start correctly, check the power connection and selected HDMI input before requesting assistance.
Important: Always use the proper Batocera shutdown procedure before switching off your arcade. Instructions are provided in the next accordion, “Powering Off Your Pi Series Arcade.”
Powering Off Your Pi Series Arcade
Properly shutting down your Ourcade Pi Series arcade is important to protect your Raspberry Pi 5 system and its stored game data. Always use Batocera’s shutdown procedure before turning off the arcade cabinet.
How to Safely Shut Down Your Arcade
- Exit your current game and return to the main Batocera game selection screen.
- Press the Start button to open the main menu.
- Scroll down and select Quit.
- Select Shutdown System and confirm your selection if prompted.
- Wait for the Raspberry Pi 5 to shut down completely. Your TV or monitor may display a “No Signal” message once the system stops sending video.
- After the system has fully shut down, turn the arcade cabinet’s main power switch to the OFF (O) position.
Important Shutdown Reminders
- Never turn off the cabinet’s main power switch while Batocera is running.
- Do not unplug the arcade during normal operation or while the system is shutting down.
- Allow the shutdown process to finish before disconnecting power.
- Improper shutdowns may result in corrupted files, lost settings, or storage problems.
Important: If your arcade becomes unresponsive and cannot be shut down normally, contact Ourcade Support for assistance before attempting advanced troubleshooting.
Control Panel layout
Get familiar with your Ourcade Pi Series arcade controls using the control panel layout guide below. This diagram illustrates the standard button assignments, player controls, and helpful shortcuts used with our Raspberry Pi 5 systems running Batocera.
Locate the diagram that matches your arcade’s player count and control panel configuration. Your actual layout may vary depending on your selected upgrades and specialty controls.
Important: Button assignments and shortcuts may vary depending on the game, emulator, and controller configuration. The diagram represents the standard Ourcade Pi Series control layout.
When configuring additional controllers, make sure each player’s controls are assigned correctly. Incorrect player assignments may cause buttons or joysticks to behave unexpectedly in certain games.
For additional information about controller configuration, visit the Official Batocera Controller Configuration Guide.
Support ticket submission
If you’ve followed the instructions above and are still experiencing issues with your Ourcade Pi Series arcade, our support team is here to help!
Please submit a support ticket using the link below. Include your arcade model, a detailed description of the issue, and any relevant photos or screenshots to help us better understand the problem.
Our team will review your request and follow up with additional troubleshooting instructions or assistance as needed.
Important: For software-related issues, please avoid reinstalling Batocera, updating the operating system, or modifying system files unless instructed by Ourcade Support. These changes may affect your Retro Knight Gaming configuration.
Additional Information and Settings
Ourcade Pi Series arcade machines are powered by the Raspberry Pi 5 and run Batocera gaming software, featuring a customized gaming configuration supplied by Retro Knight Gaming.
This section provides additional information, setup guides, and troubleshooting resources to help you get the most out of your arcade. Whether you’re learning about system settings, configuring controllers, or resolving common issues, the resources below can help you better understand your system.
Important: Ourcade has used different Raspberry Pi generations in previous arcade builds. Some older instructions may not apply to your specific system. Always follow the documentation appropriate for your Raspberry Pi model and installed Batocera version.
We recommend avoiding operating system updates, software reinstallation, or changes to system files unless specifically instructed by Ourcade Support or Retro Knight Gaming. These modifications may affect your arcade’s customized gaming configuration.
If you still need assistance after reviewing the available documentation, please submit a support ticket through the support section above.